Frequently Ask Question

FAQs

General Question

We offer comprehensive chimney services including chimney sweeping and cleaning, chimney inspections (Level 1, 2, and 3), chimney repairs, masonry restoration, chimney relining, chimney cap installation, crown repair, flashing repair, waterproofing, smoke chamber repair, fireplace repair, and damper installation. Whether your chimney needs routine maintenance or major structural restoration, our technicians are equipped to handle it safely and professionally.

The National Fire Protection Association recommends having your chimney inspected at least once per year and cleaned as needed. If you use your fireplace regularly during the colder months, annual chimney sweeping is typically required to remove creosote buildup and prevent chimney fires.

Creosote is a highly flammable byproduct of burning wood. It builds up inside the chimney liner over time. If not removed, it can ignite and cause a chimney fire. Professional chimney sweeping removes creosote deposits and reduces fire hazards, improving overall safety and performance.

Yes. Even if your fireplace is rarely used, animals, moisture, debris, and structural damage can still affect your chimney system. Annual inspections ensure your chimney remains safe and structurally sound.

A standard chimney sweep typically takes between 45 minutes to 1.5 hours, depending on buildup levels, accessibility, and the condition of the chimney. More extensive services like repairs or relining may take longer.

FAQs

About Our Services

A standard chimney inspection includes evaluating the flue liner, firebox, smoke chamber, chimney crown, cap, flashing, masonry, and overall structural integrity. We also check for creosote buildup, blockages, drafting issues, and signs of water damage.

  • Level 1 Inspection: Basic annual inspection for chimneys with no known issues.

  • Level 2 Inspection: Required when buying or selling a home, after a chimney fire, or after major changes to the system. Includes video scanning.

  • Level 3 Inspection: In-depth inspection when serious hazards are suspected and may require partial demolition.

Water is one of the biggest threats to chimney structures. Chimney waterproofing helps prevent brick deterioration, mortar damage, rusted components, and interior leaks. A professional waterproofing treatment extends the lifespan of your chimney.

Common warning signs include:

  • Cracked or missing bricks

  • Damaged chimney crown

  • Rusted chimney cap

  • Water leaks near the fireplace

  • Smoky odors indoors

  • Poor drafting

  • White staining (efflorescence) on brick
    If you notice any of these, it’s important to schedule an inspection promptly.

 

Chimney relining involves installing a new liner inside your flue to restore proper venting and safety. It may be necessary if the existing liner is cracked, deteriorated, improperly sized, or missing entirely. A properly installed liner improves performance and prevents heat transfer to combustible materials.

FAQs

Safety & Maintenance Questions

Yes. Blockages or improper drafting can cause dangerous gases like carbon monoxide to back up into your home. Regular inspections and cleanings ensure safe ventilation.

 

No. Professional chimney technicians use specialized containment systems, drop cloths, and high-powered vacuums to keep your home clean. There should be no dust or soot left behind after service.

Yes. Birds, squirrels, raccoons, and other wildlife can enter uncapped chimneys. Installing a chimney cap prevents animal intrusion while allowing proper ventilation.

A chimney cap is a protective covering installed at the top of the chimney. It prevents rain, debris, animals, and downdrafts from entering your flue. It also reduces moisture damage and extends the life of your chimney.

Warm air and humidity can intensify chimney odors, especially if creosote buildup is present. A professional chimney cleaning typically resolves unpleasant smells.